Employment at ArtCenter

Information Technology

Audio Visual Supervisor, Educational Media Services

The Audio Visual Supervisor oversees Educational Media Services staff and student workers at all campus locations and is responsible for ensuring efficient day-to-day operations of the Educational Media Services Department, under the direction and guidance of the Manager, Educational Media Services. This position determines scheduled hours and proper staffing to support classes, meetings (live and virtual), and events requiring AV equipment, setup and/or support. Supervisor provides daily and weekly tasks and oversees the work performed by the Specialists, Technicians and Student Workers. The incumbent is responsible for attending all relevant meetings, creating relationships with vendors and other departments and ensuring excellent customer service.

  • Bachelor’s degree in a technology field, or equivalent combination of training and experience
  • Minimum 3 years of supervisory experience in highly intensive job organizing and leading projects, preferably in an educational environment
  • Certified Technology Specialist (CTS) or similar certification is required
  • Expert knowledge of audio visual equipment, video projection and audio
  • Strong interpersonal and communication skills to work effectively with staff, faculty, students and vendors
  • Ability to prioritize, take direction and delegate in a fast-paced environment
  • Must be cognizant of fire safety regulations
  • Knowledge of Microsoft Office Suite (PowerPoint, Excel, Word, etc.) and Keynote required
  • Must have a sound understanding of safe production practices
  • Knowledge of inventory control procedures helpful
  • Commitment to provide excellent customer service
  • Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff
  • A commitment to diversity, and the ability to establish and maintain effective working relationships within ArtCenter’s diverse communities
  • Ability to handle all information with tact and discretion and recognizes the confidential nature of ArtCenter business

Preferred Qualifications

  • A basic low voltage electrical background and knowledge
  • Prior experience in higher education
  • Knowledge of art and design education

    Operations –95%

    • Handle scheduling and reservations of events outside of the auditoria; determine AV needs and staffing levels if applicable
    • Responsible for daily and event scheduling of staff and student workers
    • Provide weekly status reports on all ongoing installation projects
    • Working closely with Manager, Educational Media Services, work with outside vendors for equipment purchases, support and/or projects; on-site coordination between the client and/or ArtCenter representative and the staff and/or outside vendor
    • Solicit feedback from the client to identify possible areas of improvement for installations and events
    • Make or delegate purchases when needed to maintain adequate inventory of supplies and expendables
    • Maintain and prioritize list of equipment needed; research cost and availability with vendors
    • Maintain a list of needed improvements to existing installations; prioritize improvement projects
    • Responsible for the maintenance, repair and replacement of all classroom technology
    • Consult directly with faculty and others in the ArtCenter community to determine the needs and goals for each media installation
    • Track equipment purchases from inception, reception, to vendor settlement
    • Work closely with other IT departments when overseeing the installation of video conferencing systems, new AV classroom or meeting room systems, and/or installing devices that require network access such as but not limited to AV Components, VTC Units, Highfive, Zoom, streaming and/or lecture capture
    • Establish relationships with a wide range of vendors, distributors, manufacturers, institutions and professional organizations to research and develop best solution and to ensure competitive prices

    Other Non-Essential Duties — 5%

    • Maintain memberships and active involvement in applicable professional organizations
    • Serve on college-wide committees
    • Other duties as assigned

      The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

      Environment: Must be able to operate a variety of office, shop tools and A/V equipment including computers, mixers, amplifiers, speakers, microphones, projectors, hand tools, electronic diagnostic tools, etc. Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; interactions with other individuals. Due to the nature of the work environment, there is regular exposure to fumes, chemicals, dust and noise.

      Physical: Must be able to operate a variety of office, shop tools and A/V equipment including computers, mixers, amplifiers, speakers, microphones, projectors, hand tools, electronic diagnostic tools, etc. Involves minimal physical effort but may include moving about, standing, reaching, climbing, crawling, squatting, bending, frequent light lifting or pushing/pulling (occasionally up to 50 pounds), dexterity in the use of fingers, limbs, or body in the operation of office and A/V equipment. Tasks may involve extended periods of time in front of a computer monitor and keyboard. Good visual skills for accuracy and for the reporting and interpretation of data, and effective verbal communication skills to present and respond to data. Due to the nature of the work environment, there is regular exposure to outdoor elements, fumes, dust and noise.

      Vision: Must be able to have the visual capacity to perform activities such as preparing and reading reports, viewing a computer terminal and other normal office work with or without correction.

      Hearing: Must be able to communicate effectively in the course of normal office communication or exchange ideas with or without correction.

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