- Bachelor’s degree in education, counseling, or related student services from an accredited college or university
- 3 or more years of experience directly in academic advising, guidance and counseling or equivalency, including CAS advising standards
- Strong computer skills with proficiency in MS Office Suite and student databases
- Excellent oral and written communication skills, detail-oriented, highly organized, able to balance priorities, takes initiative, reliable and resourceful
- Demonstrated ability to work independently and collaboratively in a creative and dynamic environment
- Experience with student records systems
- Knowledge of college/school policies, procedures, and requirements
- Working knowledge of student developmental theories and familiarity with art & design fields is a plus
- Appropriately adheres to the institution’s interpretation of FERPA rules for the release of student information to faculty, parents, students, etc.
- Ability to develop supportive and collaborative working relationships with students, faculty, and staff
- Ability to work well in a multi-ethnic and multi-cultural environment with students, faculty and staff
- Have a commitment to diversity, and the ability to establish and maintain effective working relationships within ArtCenter’s diverse communities
- Ability to handle all information with tact and discretion and recognizes the confidential nature of ArtCenter business
- Master’s degree in education, counseling, or related student services from an accredited college or university
- Knowledge of Datatel/Colleague/Student Planning Module, or other higher education-related student databases and tracking systems; Familiarity with Adobe Suite
- Knowledge of art and design education
- Prior experience in higher education
- Proficiency in a second language (other than English)
Student Advising — 60%
- Under the direct supervision of the Director of Academic Advising, this position serves as the primary point of contact for undergraduate students with general academic advising questions; refers students to appropriate departmental advisors and various offices as needed
- As the principal generalist academic advisor for new undergraduate students: hold individual general advising appointments and group advising sessions; create and maintain resources to meet students' educational needs, and facilitate communication regarding key advising information such as registration, institutional deadlines, and academic probation; coordinate/lead advising workshops for students
- As appropriate, supplement departmental/major advising by introducing new students to their academic requirements, the course selection process, college-wide policies and procedures, and helping students understand how to interpret their degree audit reports
- Process appropriate student paperwork relating to academic advising, including all academic advisement forms, and maintaining accurate records (including electronic records) of interactions with students
Department Operations — 30%
- Help create and maintain advising materials such as training manuals, brochures, posters, handouts, and academic advising related web content; collect trans-disciplinary/elective course information from the educational departments and create the TDS/Elective Guide for registration each semester
- With the Director of Academic Advising, help coordinate college advising trainings and workshops for staff, faculty, and Department Chairs regarding advising best practices, policies, and emerging trends regarding student academic advising in higher education
- Assist the Director of Academic Advising with the interpretation, tracking and management of advisement data
- Participate in the development, implementation, review, presentation, and revision of orientations for new students
- Engage in professional development activities, including but not limited to, memberships in professional organizations, attendance at conferences, workshops, division and department training sessions; stays current with information technology skills
- Assist the Director of Academic Advising with tasks related to the college’s student success initiatives
- Participate in the evaluation and assessment of the academic advisement program
Non-essential — 10%
- Attend, coordinate, and participate in college committees
- Order forms and supplies for the Academic Advising Office as needed
- Provide basic administrative support (lunch order, putting up flyers) for each term’s Advisement Fair and other related advising events, record minutes for the Academic Advisement Committee, and perform other clerical tasks as needed
- Perform other duties as assigned
Physical Demands and Working Environment
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; interactions with other individuals. Due to the nature of the work environment, there is regular exposure to fumes, chemicals, dust and noise.
Physical: The position is generally sedentary. Employees sit most of the time, but may walk or stand for brief periods of time. Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 20 pounds); to operate modern office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information. Must be able to travel between campuses.
Vision: Must be able to have the visual capacity to perform activities such as preparing and reading reports, viewing a computer terminal and other normal office work with or without correction.
Hearing: Must be able to communicate effectively in the course of normal office communication or exchange ideas with or without correction.
The above statements are intended to describe the general nature and level of work performed by the employee assigned to this job; they do not purport to describe all functions. Employees may be assigned other duties, and the essential functions may be changed from time to time as necessary.
ArtCenter College of Design is committed to excellence through the establishment of a diverse faculty and staff that best represents our student body and its surrounding communities. The College considers qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability. Applicants who wish to request an accommodation for a disability may contact the Human Resources Department at (626) 396-2270.