- Minimum 2 years of college preferred
- 1–3 years of experience in a film/photo production equipment rental environment
- Knowledge of inventory control and familiarity with film, video, photography, lighting and AV equipment
- Ability to quickly grasp computer based circulation system utilizing barcodes and scanners
- Working knowledge of WebCheckout helpful
- Effective interpersonal communication skills necessary for customer service, technical support and vendor contact
- A commitment to diversity, and the ability to establish and maintain effective working relationships within ArtCenter’s diverse communities
- Ability to apply appropriate judgment when reviewing student late fines and holds
- Prior customer service experience helpful
- Ability to multitask, prioritize, and complete assigned tasks on time
- Ability to handle a variety of complex problems and devise solutions
- Basic computer skills (Microsoft Word, Excel, Mac OS X)
- In depth knowledge and experience of all media equipment is necessary
Working knowledge of, but not limited to, the following professional production equipment:
- Camera Systems: RED, Sony, Panasonic, Black Magic, Canon EOS DSLR, Nikon, 35mm still cameras, medium format film and digital, large format film cameras
- Audio Equipment: Records, Microphones, Cables, Adaptors, and Accessories
- Grip equipment, camera dollies, lighting control, power distribution
- Lighting equipment: Incandescent, fluorescent, HMI, and LED lights in various sizes and power levels
- Audio Visual: Microphones, Loudspeakers, Data/Video Projectors, Computer/Video Monitors, various cables & adaptors
- Certified Technology Specialist (CTS) certification, preferred
Customer Service — 40%
- Provide excellent customer service to students, faculty and staff
- Ensure equipment is issued only to those properly authorized
- Assist patrons on proper use of equipment
- Regularly read and respond to emails from Manager, staff, and patrons
- Audio Visual and Classroom support as needed
- Understand all departmental equipment circulation policies, authorizations, and restrictions
Equipment — 45%
- Ensure all equipment leaving the E.M.E.C. is accounted for within WebCheckout
- Inspect, test, identify and document issues from all returned equipment including loss or damage
- Properly restock returned equipment
- Follow written procedures of induction of new equipment into the database
- Participate in cycle counts
- Minor troubleshooting and repairs
- Classroom equipment delivery and pickup
Other Functions — 15%
- Maintain a clean and orderly workspace
- Identify and recommend potential improvements to workflow and operations
- Ensure the daily checklist is completed including, but not limited to:
- o Reviewing scheduled classroom equipment deliveries/pickup
- o Reviewing equipment late list
- Delegate student worker duties
Mandatory Duty to Report
All employees who know or have reason to know of allegations or acts that violate ArtCenter’s Title IX Policy prohibiting discrimination, harassment, retaliation, sexual harassment, sexual misconduct, sexual violence, dating violence, and stalking shall promptly inform the DHR Administrator and Title IX Coordinator, or designee or the Assistant Dean of Students or designee. Faculty with a mandatory duty to report are required to disclose all information including the names of the parties, even where the person has requested their name remain confidential.
Pursuant to the California Child Abuse and Neglect Reporting Act (CANRA), all employees who know of or have reason to suspect child abuse or neglect involving alleged victims under age 18 shall promptly inform local law enforcement or the county welfare department.
Physical Demands and Working Environment
The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
: Work is performed primarily in a shop setting with frequent interruptions and distractions; extended periods of time using shop equipment including but not limited to computers, audio and sound equipment; interactions with other individuals. Due to the nature of the work environment, there is exposure to loud noises, chemicals, fumes, dust and heat.
: Primary functions require sufficient physical ability and mobility to work in an shop setting; to stand or walk for prolonged periods of time; including, bending, kneeling, crouching, reaching, squatting, and twisting; to lift, carry, push, and/or pull moderate to heavy amounts of weight (10 to 50 pounds); to operate office and shop equipment requiring repetitive hand movement and fine coordination, handle or feel objects, tools or controls; and to verbally communicate to exchange information.
Vision: See in the normal visual range with or without correction.
Hearing: Hear in the normal audio range with or without correction.
The above statements are intended to describe the general nature and level of work performed by the employee assigned to this job; they do not purport to describe all functions. Employees may be assigned other duties, and the essential functions may be changed from time to time as necessary.
ArtCenter College of Design is committed to excellence through the establishment of a diverse faculty and staff that best represents our student body and its surrounding communities. The College considers qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability. Applicants who wish to request an accommodation for a disability may contact the Human Resources Department at (626) 396-2270.