Employment at ArtCenter

Marketing and Communications

Web Production Manager

The Department of Marketing and Communications seeks to create greater awareness of the College, its students, faculty and alumni among key influencers by developing meaningful stories, sharing compelling images, amplifying the brand and creating significant touch points that resonate far beyond the College.

The Web Production Manager is responsible for sourcing, implementing and maintaining content (text and images) for ArtCenter’s main website and ancillary sites within the ArtCenter community. The incumbent implements new page designs conceptualized by and with our in-house Design Office to support special projects, exhibitions, events, news, etc. and to ensure consistency of look and feel of the site and its overall operation. This position also manages email blasts, e-newsletters and other online communications for various marketing and promotional efforts.

Reports to: Director, Digital Content

FLSA status: Exempt

Job will be posted until the position is filled. Applications will be accepted until the position is filled. Qualified applicants should send a cover letter with resume and employment application to HR@artcenter.edu and reference “Web Production Mgr” in the subject line.


  • Bachelor’s degree in communication, web development, web design or related field from an accredited college or university
  • 5–7 years of experience in web content management, development and production within an array of content management systems
  • Strong knowledge of web analytics, ability to generate detailed reports
  • Working knowledge of email distribution methods and best practices, including list management
  • Proficiency with HTML/XHTML, HTML5, CSS3, JavaScript, Adobe Creative Suite
  • Experience with responsive web development and cross-platform/cross browser development practices
  • General understanding of operating systems, database and server software, network environments and digital production workflow
  • Familiarity with Blackbaud NetCommunity, or other proprietary systems focused on email marketing and distribution, and online community development
  • Experience working in both PC Windows and Mac environments
  • Ability to maintain cross-browser quality control in Firefox, Chrome, Safari, as well as less popular browsers such as Opera
  • General knowledge of visual communications, user experience and graphic design principles and general writing and reading comprehension
  • Collaborative expertise with excellent interpersonal, problem solving, critical thinking, written and verbal communication skills to work effectively within the institution
  • Ability to work independently and as part of a team
  • Handle all information with tact and discretion and recognizes the confidential nature of ArtCenter business
  • Demonstrated experience in and a commitment to diversity, and the ability to establish and maintain effective working relationships within ArtCenter’s diverse communities

Preferred Qualifications

  • Advanced degree in communication, web development, web design or related field from an accredited college or university
  • Experience with AP style
  • Knowledge of project management and methodology
  • Background or experience with Higher Education

Essential Functions

Web Administration and Management — 70%

  • Ensure the smooth and timely transition of updated content onto the web
  • Facilitate online content analysis in order to recommend improvements that will help further the College’s marketing and communications objectives
  • Review and implement search engine optimization strategies, where appropriate
  • Consistent use of code and programming tools to implement new site updates
  • Help maintain and adhere to the online editorial calendar; produce and deliver emails and online publications via NetCommunity on a regularly scheduled basis
  • Maintain Content Management System and train individuals across the College in proper use
  • Maintain archives of web materials, changes and updates to ensure that compliance requirements are met
  • Develop deep, innate knowledge of website architecture and inventory
  • Format and upload still images, video and multimedia to the College website and other online platforms
  • Work with other team members to deliver integrated digital and web solutions across multiple platforms
  • With the other web team members, support and expand artcenter.edu so that it continues to be a dynamic, accessible, mobile-friendly resource for prospective students, current students and faculty, alumni and the larger ArtCenter community
  • Provide content oversight and quality assurance for artcenter.edu on an ongoing basis, performing updates and improvements to existing web presences as necessary
  • Monitor performance and traffic of applications and websites after implementation, taking action as required to scale site capacity to meet performance demands
  • Participate in content planning in order to fully utilize the capabilities of virtual channels within the context of the member experience, promotions, and other key initiatives
  • Assist in maintaining public websites, back end applications, databases, web-based resources as related to marketing

 Project Management and Testing — 25%

  • Develop individual projects while maintaining consistency with the College’s overall image
  • Conduct user acceptance testing, as appropriate
  • Log and implement change requests, as appropriate. Keep staff informed of the status of their requests or other changes
  • Attend weekly meetings to review all design and editorial projects, including deliverables and deadlines
  • Develop strategies for producing website projects and plan technical deployments

 Other Duties — 5%

  • Maintain memberships and active involvement in applicable professional organizations
  • Serve on college-wide committees
  • Other duties as assigned

Physical Demands and Working Environment

The conditions herein are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.

Environment: Work is performed primarily in a standard office setting with frequent interruptions and distractions; extended periods of time viewing computer monitor; interactions with other individuals. Due to the nature of the work environment, there is regular exposure to fumes, chemicals, dust and noise.

Physical: Primary functions require sufficient physical ability and mobility to work in an office setting; to stand or sit for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull light to moderate amounts of weight (up to 20 pounds); to operate modern office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate to exchange information.

Vision: See in the normal visual range with or without correction.

Hearing: Hear in the normal audio range with or without correction.


The above statements are intended to describe the general nature and level of work performed by the employee assigned to this job; they do not purport to describe all functions. Employees may be assigned other duties, and the essential functions may be changed from time to time as necessary.

Job posting updated 06/2017

ArtCenter College of Design is committed to excellence through the establishment of a diverse faculty and staff that best represents our student body and its surrounding communities. The College considers qualified applicants for employment without regard to race, color, religion, national origin, age, gender, gender identity/expression, sexual orientation, genetic information, medical condition, marital status, veteran status, or disability. Applicants who wish to request an accommodation for a disability may contact the Human Resources Department at (626) 396-2270.