Frequently Asked Questions


Recent Graduates

What happens to my inside.artcenter.edu email account after graduation?

Your inside.artcenter.edu student account will be disabled one (1) term following your graduation.

How do I receive my lifetime ArtCenter alumni email account?

New graduates will receive a welcome email from the Alumni Relations office that includes your lifetime ArtCenter email address, usually six to eight weeks after graduation.

Alternatively, if you are a graduate, you may contact the Alumni Relations office at alumni@artcenter.edu or 626.396.2305 and request your lifetime email address.

How do I use my alumni email address?

Your alumni.artcenter.edu email address is strictly a forwarding email. All emails written to this account will be forwarded to the preferred email address you have provided. To change your preferred email address, simply make changes using the Alumni Portal.

An alumni.artcenter email forwarding address is not a stand-alone email account. It is a service that will forward messages to a designated email address - your preferred email address.

It is not possible to retrieve messages directly from an alumni.artcenter email forwarding address, either through the web or using a desktop email program. Messages sent to an alumni.artcenter forwarding address can only be retrieved through the preferred address to which mail is being forwarded.

What are my alumni benefits?

Please visit our Alumni Benefits page for a complete list of benefits, including career benefits, online resources and on-campus discounts, as well as special offers exclusively for ArtCenter alumni. Keep checking in with us as we are expanding alumni benefits.

Job Opportunities

What career benefits are available to alumni?

Career benefits include free access to ArtCenter Connect job listings and one complimentary counseling session with the Career + Professional Development (CDP). For more information, visit our Career + Professional Development page.

How do I post an employment or internship opportunity?

The Career + Professional Development (CPD) office has an online job board, which is available to alumni and employers. Visit ArtCenter Connect and select Employer Access. If you have any questions about the job posting process, you may contact CPD at careers@artcenter.edu or 626.396.2320.

Publicity

How do I share information on my upcoming exhibition, film, book release or project?

Congratulations! We want to hear about what you are doing! Please contact the office of Alumni Relations at alumni@artcenter.edu with a brief description and a link. You may also post your news on our updated Tumblr: ArtCenter Stories. There you can submit answers to a few questions about you and your project, and you’ll have an opportunity to share images of your work. The College’s Marketing and Communications department peruses ArtCenter Stories for possible features in upcoming DOT stories and more.

Networking

How do I find out information about my local alumni chapter?

Visit our Regional Programming page.

I’d like to volunteer! What can I do to help? (or, I’d like to host an event at my studio or I’d like to be a regional Chapter Chair. What’s my next step?)

We’d love to hear what you’d like to do to connect with the College and your fellow classmates or students. Please contact us at 626.396.2305 or alumni@artcenter.edu.

Alumni Portal

How do I sign up to the Alumni Portal?

Click here, then choose New User Registration and follow the on-screen instructions. Typically, it takes two to three business days, but depending on workload, it may take as much as two weeks for your registration to be completed.

I forgot my Alumni Portal username or password. What should I do?

Visit the Alumni Portal, then click on Forgotten Username or Password and follow the on-screen instructions. You will receive a link to reset your password. This link is active for 24 hours. If you haven’t activated the link in this period, you will have to go through the process again.

How do I change my mailing address or other contact information with the College?

Log in to your account. Then, under Manage My Account, click on My Profile and make changes to your address or other information. It may take 2 – 7 days for the change to take effect.

How do I update my profile or my contact information?

Alumni can update information by clicking My Profile under Manage My Account once you log into the Alumni Portal. Any updates you make to your information will update your listing in the online directory and in the College's alumni records, including your mailing lists (for DOT alumni magazine, event and reunion notices and other materials).

This is also where you can select what information is shared or hidden with fellow alumni.

How do I manage my email preferences for ArtCenter correspondences?

Log in to your account. Under Manage My Account, choose My Email Preferences.

How do I find my fellow classmates?

Log in to your account, then under Manage My Account, click on ArtCenter Alumni Directory. Conduct a simple search by entering the criteria in the fields provided, including class year, major, etc. Be aware that available information depends on how each person chooses to set their preferences.

Who and what can I find through the online directory?

The online directory includes records for all living alumni. By default, records for each person display name, degree information, location by state, preferred email address and additional information such as industry. Please log in to the Alumni Portal to choose what information to disclose in your record.

Please note: Since alumni can opt to hide information, the online directory is not an official record of who attended ArtCenter. If you are trying to verify a person's attendance at the College, please contact Enrollment Services.

Is it possible to search alumni by location?

Yes, the directory search is not limited to people’s names. Search for job title, company, state, industries or by the names of your classmates.

Membership

How do I become a member of the ArtCenter Alumni community?

If you earned a degree from ArtCenter, then you are automatically a member of the ArtCenter Alumni Community, and there are no dues or renewal fees.

How do I obtain an ArtCenter Alumni card?

We are currently in the process of securing alumni membership cards and will soon distribute cards by mail to the preferred address listed in the Alumni Directory. It’s a great reason to keep in touch with the College and to keep your records up to date.

Where can I find out more information about FullCircle, the College’s membership community?

Contact the Annual Giving office at 626.396.2496 or visit the FullCircle website.

College Resources

How do I order a transcript or diploma?

ArtCenter’s Enrollment Services Office manages all transcript and diploma requests. Complete the transcript request form or diploma reprint form. Once the forms are complete, please submit to Enrollment Services.

How do I gain access to the Library?

To use the James Lemont Fogg Memorial Library in person, you must go to the Alumni Relations Office at South Campus to receive an Alumni Library Card which is good for 12 months. You will also need to show your current driver’s license or other picture ID to check out books from the library.

Your library benefits include:

  • Borrowing up to six books and/or periodicals at a time
  • Access to on-site selected databases

For further Library benefit details, email the Library or call them at 626.396.4272.

Where is the Alumni Relations office located?

Our physical address is:
South Campus
1111 South Arroyo Parkway, Suite 400
Pasadena 91105

Please contact us at alumni@artcenter.edu or 626.396.2305 if you’d like to stop by.